1. Resolve corrective actions on App


Step 1: Click the three transverse lines and chose "Corrective Actions"


Step 2: There are 4 menus under "Corrective Actions" , the new created corrective action task will be listed in "OPEN" menu. Click on the task, use the camera to take pictures or videos, add a remark and then you can press the "RESOLVE" button to submit it.

 



Attention: if you are assigned a task on APP, you must take at least one picture/video from the APP before you resolve it on website.



2. Resolve corrective actions on website.


It's possible to resolve corrective actions from the website, and here you can also provide documents, pictures and videos to show that the corrective action has been resolved. On the evidence section you can upload, add remarks and press the "Resolve Action" button.