When a Corrective Action Plan (CAP) is created in Qarma and assigned to the supplier, the supplier will get an email notification informing that a CAP has been created. To see the details of the CAP and to resolve each of the actions, please download the Qarma app (see guide for iPhone or Android phone) and follow the steps below: 

Step 1: Click the menu icon and chose Corrective Actions

Step 2: There are 4 menus under Corrective Actions; the newly created corrective action task will be listed in OPEN menu. 

Step 3: Click on the task, use the Camera button to take pictures or videos, add a Description of the resolution and then you can press the RESOLVE button to submit it.