Qarma Support

Frequently Asked Questions (FAQ) 4

• Questions & Answers
• What does the report look like on a mobile phone?
• Account deletion for Qarma
• Audit online vs offline operations

Reset Password 2

• Reset Password (web)
• Reset password (app)

Problems and troubleshooting 6

• Upload from mobile app is slow
• Inspection is locked
• Re-assign inspection that has been started
• Barcode cannot be scanned
• Cannot receive export data emails

View all 6

If the phone crashes 1

• How to un-lock already assigned inspections

Enabling tracking and camera - app 3

• How to enable location tracking - Android
• How to enable location tracking - IOS
• How to enable camera - IOS

Open Excel & Word files on Android phones 2

• Install Microsoft office Apps: Android phone - inside China
• Install Microsoft office apps: Android phone - outside China

Updates 9

• Changes to the report July 2020
• New checklist module July 2020
• New features September 2020
• New PDF report format November 2020
• Qarma app 3.0: Videos + New inspection list design

View all 9

System requirements 2

• Mobile device requirements
• Website access requirements